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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Cannot remove FTP anonymous user account
If you are receiving the following error when trying to remove a FTP user account : The...
Views: 77
Do you support Frontpage Extensions?
At this time we do not currently support Frontpage extensions on our hosting platform.
Views: 241
How do I access my control panel?
Customers can access their control panel the following ways: Control Panel -...
Views: 850
How do I add more domains to my account?
Log into the control panel, Once logged in navigate to the domains section and click "Addon...
Views: 371
I deleted my public_html folder what can I do?
Please open a support ticket and our support team will get this resolved for you ASAP.
Views: 254
My website isn't resolving, what should I do?
You domain name should be pointed to our nameservers (ns2.bluemilecloud.net and...
Views: 303
What DNS servers should I use?
Shared hosting customers will want to use the following DNS servers: ns2.bluemilecloud.net ...
Views: 549
Where do I upload my files?
Once you have logged into your account using a FTP client, you will upload your files in...
Views: 312