Account Manager

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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Can I get a refund for a domain name I purchased?
The charge for domain name renewal and registration services are non-refundable. This is...
Views: 293
Can I upgrade my VPS Server to a new package?
Yes, you can upgrade your VPS account at anytime without losing your current files or...
Views: 422
How do I cancel my account?
Accounts can be cancelled by logging into your Account Manager. Once logged in click on "My...
Views: 1291
How do I update my contact or billing information?
You can update your payment information by logging into the Account Manager portal and clicking...
Views: 460
My account was suspended how come?
Sites that break our policies or have become overdue (non-payment) will be suspended. If your...
Views: 335
What day will I be billed on?
You will be billed on the day you signup. For example, if you signup on the 10th of the month...
Views: 346